Hotel Overview
Room Status
Available 18 rooms
Occupied 32 rooms
Pending Requests
5 housekeeping tasks, 3 maintenance requests, 2 booking approvals
Payment Status
Outstanding balances: ₦210,000
Recent settled payments: ₦1.1M
Room Management
Add rooms, set pricing, and manage availability status.
| Room | Type | Price/night | Status | Actions |
|---|---|---|---|---|
| 101 | Standard | ₦28,000 | Available | |
| 203 | Deluxe | ₦42,000 | Under maintenance | |
| 307 | Suite | ₦62,000 | Occupied | |
| 412 | VIP | ₦98,000 | Available |
Booking Management
Approve bookings, assign rooms, and manage check-ins/check-outs.
| Guest | Room | Stay | Status | Actions |
|---|---|---|---|---|
| Chiamaka N. | Deluxe 203 | May 20 - May 24 | Pending | |
| Jide A. | Standard 101 | May 18 - May 20 | Confirmed | |
| Susan K. | Suite 307 | May 18 - May 22 | Checked-in |
Guest Management
Track guest profiles, booking history, and VIP status.
| Name | Stay History | VIP | Balance | Actions |
|---|---|---|---|---|
| Chiamaka N. | 4 stays | Gold | ₦0 | |
| Jide A. | 2 stays | Silver | ₦15,000 | |
| Susan K. | 7 stays | Platinum | ₦0 |
Guest Profile
View guest history and preference data.
Payments & Billing
Generate invoices, track payments, and manage refunds.
| Invoice | Guest | Amount | Status | Due |
|---|---|---|---|---|
| #H1001 | Chiamaka N. | ₦168,000 | Deposit | ₦42,000 |
| #H1002 | Jide A. | ₦56,000 | Paid | ₦0 |
| #H1003 | Susan K. | ₦248,000 | Paid | ₦0 |
Housekeeping Management
Assign cleaning tasks and track room readiness.
Cleaning Schedule
Today: Rooms 101, 204, 329. Tomorrow: Rooms 112, 203, 410.
Maintenance Requests
3 open requests: AC repair, plumbing, room lighting.
Staff & Employee Management
Manage profiles, departments, shifts, attendance, roles, and payroll.
| Name | Dept | Role | Status | Shift | Actions |
|---|---|---|---|---|---|
| Amina O. | Reception | Supervisor | On Duty | Day | |
| Chisom U. | Housekeeping | Attendant | Cleaning | Morning | |
| Emeka P. | Kitchen | Chef | On Duty | Evening |
Attendance & Shifts
Shift scheduling, clock-in/out, and attendance summaries for reception, housekeeping, kitchen, security, maintenance.
Payroll & Performance
Payroll support, performance ratings, and department-level staffing insights.
Inventory & Procurement
Track hotel supplies, minibar stock, restaurant inventory, and supplier orders.
| Item | Category | Stock | Status | Actions |
|---|---|---|---|---|
| Mini-bar Snacks | Restaurant | 24 | In Stock | |
| Bed Linen | Housekeeping | 38 | Low Stock | |
| Toiletries | Supplies | 65 | In Stock |
Suppliers & Reorder Alerts
Low-stock alerts, supplier contacts, and procurement timelines for hotel operations.
Mini-bar & Restaurant Sync
Post restaurant and minibar charges directly to guest folios.
Maintenance Management
Track maintenance requests, room repairs, equipment, and preventive schedules.
Open Maintenance Requests
AC repair, plumbing, lighting, and preventive checks.
Technician Assignments
Assign technicians, track equipment, and log repairs by room.
POS & Outlet Integration
Restaurant POS, bar orders, room charge posting, and split billing for guest accounts.
Restaurant / Bar POS
Post orders to guest folios, print kitchen tickets, and manage bar charges.
Room Charge Posting
Charge dining, spa, minibar and services directly to room invoices.
POS Demo
Order Entry
Receipt Preview
Guest: Chiamaka N.
Room: Deluxe 203
CRM & Guest Preferences
Guest database, VIP tagging, loyalty programs, birthday reminders, and preferred amenities.
| Guest | VIP | Loyalty | Preferences | Actions |
|---|---|---|---|---|
| Chiamaka N. | Gold | 1,500 pts | Sea view, Non-smoking | |
| Jide A. | Silver | 820 pts | King bed, Breakfast | |
| Susan K. | Platinum | 2,300 pts | Allergy friendly |
Birthday & Loyalty Alerts
Automated reminders and VIP offers for high-value guests.
Guest Preferences
Track favorite rooms, meals, allergies, smoking preference, and special requests.
Channel Manager
Sync availability and reservations across Booking.com, Expedia, Agoda, Airbnb, and more.
Booking.com
Live sync active.
Expedia
Live sync active.
Airbnb
Live sync active.
Services Management
Manage spa bookings, restaurant orders, airport transfers, and event reservations.
Airport Pickup
12 upcoming transfers scheduled.
Spa Services
7 massage appointments booked.
Dining Reservations
24 restaurant bookings confirmed.
Reports & Analytics
Review occupancy, revenue, guest behaviour, and operational performance.
Occupancy Trends
Peak demand on weekends and holidays.
Revenue Summary
Revenue growth up 18% this month.
Customer Insights
Most popular room type: Deluxe.
Promotions & Discounts
Manage campaigns, package deals, and seasonal offers for hotel guests.
Summer Offer
15% off stays booked 30 days in advance.
Loyalty Rewards
Silver, Gold, Platinum tiers with exclusive perks.
Holiday Packages
Bundle room + spa + dinner for premium guests.
Multi-Branch Management
Compare performance across hotel branches and manage central operations.
Lagos Branch
128 rooms, 82% occupancy today.
Abuja Branch
96 rooms, 74% occupancy today.